The Match Group Law Enforcement Portal is a tool for authorized law enforcement officers or government officials to securely submit general, legal or emergency requests, receive updates on these requests, and communicate directly with the Match Group legal team.

General Request - Match Group can verify whether an individual exists on an app/website AND if there is information available.

Legal Request - Match Group can respond to a legal request about a user (such as a warrant, subpoena, etc.) and produce available information when the appropriate documentation/paperwork is provided.

Emergency Request - Match Group can respond to a legal request about a user and produce available information with faster turnaround when the request has been validated as an emergency/exigent request (e.g., an effort to avoid imminent death, harm, or serious bodily injury) and appropriate documentation/paperwork is provided. Responses will be as soon as possible (Typically within 24 hours from time of receipt).

• Warrant
• Subpoena
• Preservation
• Shokai Sho
• MLA
• Letter of Request (Commission Rogatoire Internationale)
• IPA Notice
• Summons
• Production Order
• Court Order

See here.

With appropriate legal process, we can provide registration information (such as an email address, IP address, photos, DOB, etc.), communication history, etc. For more information, please submit an inquiry through the Match Group Law Enforcement Portal here.

We may preserve accounts in connection with a criminal investigation. You will be required to submit a formal preservation request through the Match Group Law Enforcement Portal here. Records are preserved for a period of 90 days. To extend the preservation period, please submit an additional request.

Match Group is prepared to provide non-user content (such as email address, IP address, etc.) information to law enforcement in response to a search warrant, court order or other type of legal document which would be sufficient to require the production of such information under the laws of your jurisdiction. However, in light of our legal obligations, Match Group cannot disclose user content data (such as the content of messages) except in response to a valid search warrant or order issued under 28 U.S.C. § 1781 et seq (the “MLAT”). Under the MLAT, you must first contact the Central Authority in your country, who will make a request pursuant to the MLAT.

A law enforcement agency outside of the United States that is seeking records from a brand based in the United States, will require MLAT if content of messages are being sought. A law enforcement agency within the United States that is seeking records from a brand based outside the United States, will require MLAT if content of messages are being sought.

For more information, please submit an inquiry through the Match Group Law Enforcement Portal here.

To obtain records from a brand based in the United States, we will need a validly issued subpoena or search warrant. If you need the content of messages, we will need a search warrant – otherwise a subpoena will suffice.

A law enforcement agency within the United States that is seeking records from a brand based outside the United States, please see the requirements for international legal requests.

If you are seeking records or need records preserved for the following brands, please direct your legal request accordingly when submitting documents through the Match Group Law Enforcement Portal. Requests should be made via the Match Group Law Enforcement Portal and do not need to be physically sent to these locations unless otherwise required by law. Please note that if you are seeking records for multiple brands, we will require separate legal requests for each brand directed to their respective entities.

For Tinder:

For Hinge:

For Okcupid:

For Plentyoffish:

For Match:

For Ourtime or Blackpeoplemeet:

For Chispa, BLK, or Upward:

If you do not see the brand you are seeking records for, please submit an inquiry through the Match Group Law Enforcement Portal here for assistance and additional information.

To locate an account for the following brands, we will need the subsequent information.

For Tinder, we can locate an account with an email address, a phone number (including country code), and/or a screenshot of the Tinder account that shows the users name, age, photo, geo location, and bio text.

For Hinge, we can locate an account with an email address, a phone number (including country code), a screenshot of the account that shows the users name, age, and photo, and/or the users name, date of birth, and registered location.

For Okcupid, we can locate an account with an email address, a phone number (including country code), and/or a username.

For Plentyoffish, we can locate an account with an email address, a phone number (including country code), and/or a username.

For Match, we can locate an account with an email address, a phone number (including country code), and/or a username.

For Ourtime and Blackpeoplemeet, we can locate an account with an email address, a phone number (including country code), and/or a username.

For Chispa, BLK, and Upward, we can locate an account with an email address, a phone number (including country code), and/or a username.

If you have additional information that is not noted above, please submit an inquiry through the Match Group Law Enforcement Portal here for assistance.

Please note that if you are seeking records for multiple brands, we will require separate requests for each brand. Please see how to direct your legal request and/or preservation request above.

Legal requests will be processed within 14 days. To view the status of your request and communicate with our legal team, please visit the Match Group Law Enforcement Portal here.

Law enforcement may submit a formal emergency request through the Match Group Law Enforcement Portal here in the event that there is an emergency involving immanent risk of death or serious physical injury to any person. Once an emergency request has been submitted our team will respond within 24 hours.

General requests will be processed within 7 days. To view the status of your request and communicate with our legal team, please visit the Match Group Law Enforcement Portal here.